Privacy Policy

This Privacy Notice for Natural State Physical Therapy (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at naturalstatephysicaltherapy.com or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at stephen.moore.pt@gmail.com.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by visiting naturalstatephysicaltherapy.com/contact, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. WHAT INFORMATION DO WE COLLECT?

Summary:

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You:
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

names
phone numbers
email addresses

Sensitive Information:
We do not process sensitive information.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Summary:
Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain technical information that helps us maintain security and analyze usage patterns.

We also collect information through cookies and similar technologies. The information we collect includes:

IP address
Device information
Browser type and settings
Date/time stamps
Pages and files viewed
Search terms and features used
Error reports and crash dumps
System activity and hardware settings

We collect data about the device you use to access our Services, such as:

IP address or proxy
Device/application IDs
Location
Browser type
Hardware model
Internet service provider or mobile carrier
Operating system and system configuration

2. HOW DO WE PROCESS YOUR INFORMATION?

Summary:
We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, ensure security, and comply with legal obligations. We may also process your information for other purposes with your consent.

Examples include:

Responding to user inquiries or support requests
Publishing testimonials (which may include personal information)

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Summary:
We may share your information in specific situations and with specific third parties.

We may share or transfer your personal information during negotiations or in connection with a merger, sale of assets, financing, or acquisition of all or part of our business.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Summary:
We may use cookies and other tracking technologies to collect and store your information for the following reasons:

Maintain service security
Prevent crashes and fix bugs
Save user preferences
Assist with essential functionality

We also allow third-party service providers to use tracking technologies on our Services for analytics and advertising purposes.

Manage and display ads
Tailor ads to your interests
Send reminders (e.g., abandoned cart emails)

Google Analytics
We may share your information with Google Analytics for tracking and analytics purposes.

Features may include:

Remarketing with Google Analytics

To opt out:

Visit: https://tools.google.com/dlpage/gaoptout
Adjust ad settings via Google’s Ad Settings
Use tools like http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice

See Google’s Privacy & Terms for more information.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

Summary:
We keep your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

If we no longer have a business need to process your personal information, we will delete or anonymize it. If deletion isn’t possible (e.g., it's stored in backup archives), we will securely isolate it until deletion is feasible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

Summary:
We use both technical and organizational safeguards to protect your personal data.

Despite our efforts, no method of data transmission or storage is 100% secure. We cannot guarantee complete protection against cyberattacks or unauthorized access.

7. DO WE COLLECT INFORMATION FROM MINORS?

Summary:
We do not knowingly collect data from or market to children under 18 years of age.

By using our Services, you confirm that you are at least 18 or that you are the parent or guardian of a minor who is using the Services with your consent.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Summary:
You may review, change, or terminate your account at any time, depending on your location.

Withdrawing your consent:
We rely on your consent to process personal information, you may withdraw it at any time by contacting us at the email listed below.

Withdrawing consent will not affect the lawfulness of prior processing and, where legally allowed, may not stop processing on other lawful grounds.

Cookies and similar technologies:
Most browsers accept cookies by default, but you can usually adjust your settings to remove or reject them. Disabling cookies may affect how certain features function.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. This signals your preference not to be tracked online.

Currently, there is no universally accepted standard for recognizing and responding to DNT signals, so we do not respond to them at this time.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Summary:
If you reside in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have additional rights under state law.

These rights may include the ability to:

Access and receive a copy of your personal information
Know how your personal information has been processed
Correct inaccuracies
Delete your personal information
Withdraw your consent to processing

Your rights may be limited depending on applicable laws.

How We Use and Share Personal Information

We may share personal information with service providers through contracts. We may also use personal information internally (e.g., for research and development), which is not considered a "sale."

We have not disclosed, sold, or shared personal information to third parties for commercial purposes in the past 12 months — and we do not intend to do so.

Your Rights (U.S. Residents)

These rights may vary by state and are subject to applicable legal exceptions. You may have the right to:

Know whether we process your data
Access your personal data
Correct inaccuracies
Delete your data
Obtain a copy of your shared personal data
Be free from discrimination for exercising your rights
Opt out of:
- Targeted advertising
- Sale of personal data
- Profiling that produces legal or similarly significant effects

Depending on your state, you may also have:

The right to know categories of processed data (e.g., Minnesota law)
The right to know third-party recipients (e.g., California, Delaware, Maryland)

You may also have the right to:

Obtain a list of specific third parties your data was shared with (e.g., Minnesota, Oregon)
Understand and correct profiling practices (e.g., Minnesota)
Limit use of sensitive data (e.g., California)
Opt out of facial/voice recognition data collection (e.g., Florida)

How to Exercise Your Rights

To submit a request, you can:
Visit: naturalstatephysicaltherapy.com/contact
Or use the contact details provided at the end of this policy
Authorized Agents:
If you designate an agent to act on your behalf, they must provide written permission and we may verify your identity directly.
Request Verification:
We may use the information you provide to confirm your identity or request additional verification for security or fraud prevention purposes.

Appeals

If we deny your request under applicable law, you may appeal by emailing stephen.moore.pt@gmail.com.
If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine the Light" Law

California Civil Code Section 1798.83 allows California residents to request — once per year, at no cost — details about any personal information we may have disclosed to third parties for direct marketing. This includes:
Categories of personal information
Names and addresses of third parties
To request this, please contact us using the information below.

10. DO WE MAKE UPDATES TO THIS NOTICE?